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FAQ

Will MAD-RAMPS work for my ATV/UTV and my truck?

In most cases, the answer is Yes. However, we strongly recommend that you take the dimensional measurements of your machine and your truck bed to determine whether your truck bed is large enough to accommodate your ATV or UTV. Most ATVs and small- to mid-size UTVs will fit into the bed of a full-size truck. Our standard-length ramps can accommodate machines with a maximum wheelbase length of 84 inches, and our custom-length ramps can accommodate machines with a maximum wheelbase length of 90 inches.

Are MAD-RAMPS safe?

Yes. The MAD-RAMPS Pivoting Ramp System is the safest ramp system on the market today because it locks into your truck’s receiver hitch, preventing the ramps from moving or slipping during the loading and unloading processes. When fully extended, MAD-RAMPS provide over 16-square feet of loading surface, allowing you to load and unload your machine with confidence. For maximum highway visibility, MAD-RAMPS come equipped with LED lights for tail lights, brake lights, and turn signals. Finally, the MAD-RAMPS Pivoting Ramp System has been rigorously tested by independent third parties, and it is DOT compliant in all 50 states.

Do MAD-RAMPS require a truck with a receiver hitch?

Yes. Additionally, depending on ATV/UTV weight, a minimum of a Class III or a Class IV receiver hitch is required for the MAD-RAMPS Pivoting Ramp System. It is imperative that you check your owner’s manual to determine the tongue-weight rating for your truck’s specific receiver hitch. Once you know your truck’s specific tongue-weight rating, you will need to perform one quick calculation: Add together the total weight of the MAD-RAMPS Pivoting Ramp System (151 pounds) and two-thirds of the weight of your ATV or UTV (⅔ = machine weight x 0.67).

After you have completed this calculation, you must make sure that the combined weight of the MAD-RAMPS Pivoting Ramp System and two-thirds of the weight of your ATV/UTV is less than the maximum tongue-weight rating for your truck’s receiver hitch. If this combined weight is more than the maximum tongue-weight rating for your truck’s receiver hitch, the MAD-RAMPS Pivoting Ramp System should NOT be used on your truck. Furthermore, it is imperative that you closely inspect your truck’s receiver hitch to determine whether it is in good working condition. You need to ensure that the structural integrity of your truck’s receiver hitch has not been degraded from years of use or misuse, or from the use of highway salts and other degrading compounds that your truck may have encountered.

Do MAD-RAMPS provide plenty of ground clearance?

Yes. The MAD-RAMPS Pivoting Ramp System is designed with two different ground-clearance settings: one for highway travel and a second for off-road travel. The off-road travel position provides the greatest degree of ground clearance, but even the highway-travel position (which is the lowest of the two settings) provides a level of ground clearance that is still several inches above your truck’s rear axle and undercarriage.

Will MAD-RAMPS work if I drive a lifted truck?

In most cases, the answer is yes. To determine your specific needs, however, you must measure the distance from the bottom of your truck’s receiver-hitch tube to the ground. If this distance is 24 inches or less, our standard-length MAD-RAMPS will work for you. However, if the bottom of your truck’s receiver-hitch tube is more than 24 inches from the ground, you will need a set of custom-length MAD-RAMPS. When ordering, please specify if you need custom-length ramps for your lifted truck, and we will be glad to ship them to you.

Why should I buy MAD-RAMPS instead of a traditional ATV/UTV trailer?

Our product offers several advantages over an ATV/UTV trailer:

Why should I buy MAD-RAMPS instead of conventional ATV/UTV ramps?

By virtue of name and function, MAD-RAMPS are often compared to conventional ATV/UTV ramps, but that’s where the comparisons end.

How much does shipping cost?

Shipping is free to all customers in the contiguous United States (lower 48 states). Shipping to all customers in Alaska and Hawaii is $100. Shipping to all customers in Canada is $150 USD.

How is my order shipped?

Retail orders to all U.S. customers are shipped via FedEx Ground. Retail orders to customers in Canada are shipped via FedEx Air Freight. Your MAD-RAMPS order will arrive in two separate boxes: One box will contain the frame components, and the second box will contain the aluminum ramps and the Pivot Cages. If your order is placed by 1:00 p.m. Central Time, it will be shipped the same business day.  If your order is placed after 1:00 p.m. Central Time, your order will be shipped the following business day.

How can I purchase MAD-RAMPS?

You have four purchase options: (1) You can purchase from your local dealer; (2) You can purchase online from our website with your major credit card, your PayPal account, or through PayPal credit; (3) You can purchase over the phone with your major credit card through our company’s toll-free number +1 (844) MAD-RAMP; or (4) You can mail a retail purchase-order form along with a cashier’s check or money order to our company address listed below:

MAD-RAMPS USA
699 Walnut St.
Suite 400
Des Moines, IA 50309

Do MAD-RAMPS come with a warranty?

The MAD-RAMPS Pivoting Ramp System and the MAD-MOUNT each come with a one-year limited manufacturer’s warranty. Our limited warranty gives you specific legal rights. We warrant that, during the one-year warranty period, our product will be free from defects in materials and workmanship. Our responsibility for defective goods is limited to repair or replacement as described in the warranty section of the MAD-RAMPS Owner’s Manual.

Our limited warranty extends only to the consumer who originally purchases our product. Our limited warranty does not extend to any subsequent owner or other transferee of the product. Our limited warranty starts on the day of purchase and lasts for one year (“Warranty Period”). If any material or workmanship defect is discovered during the limited-warranty period, we will repair or replace your product at no cost to you.

Our limited warranty does not cover claims resulting from improper use, abuse, alteration, involvement in an accident, a failure to follow product use and safety instructions, a failure to follow the MAD-RAMPS assembly instructions, or other prohibitions detailed in the MAD-RAMPS warranty document.

How do I register my warranty?

All product warranties must be registered with MAD-RAMPS USA. A warranty card will be included with your order and must be returned to the address below. Simply complete the warranty card and return it to company headquarters:

MAD-RAMPS USA
699 Walnut St.
Suite 400
Des Moines, IA 50309

Warranty cards can also be completed, scanned, and emailed to warranty@madrampsusa.com.

How do I submit a warranty claim?

Please submit any warranty claim through our Contact page, and a MAD-RAMPS USA representative will be in touch soon.